精品酒店，宏大愿景A boutique workplace . . . with a big vision
Winnie Ho是托伦斯大学蓝山国际酒店管理学院国际酒店管理专业的一名硕士研究生，对她来说，自己的职业生涯已经开始发生变化。
Winnie的职业生涯起步于媒体和营销行业，她拥有多年经验，为不止一家澳门五星级酒店提供过营销服务。Winnie心里清楚，尽管擅长前端业务，但自己却对运营模式一知半解，她觉得是时候换个行业了。Winnie希望，通过重返校园，自己可以找到一个灵活有度的职场，自己的想法能够得到倾听和实现。
Winnie在蓝山国际酒店管理学院悉尼校区读了一个学期，再度以学生的身份去熟悉澳大利亚、悉尼和这里的生活后，就开始寻找一份兼职工作。
前台接待员的兼职工作见证了Winnie的成长——攻读学位期间，她又在前厅部经理岗位上全职实习了六个月。Winnie将在短短两周后毕业，届时她将重新开始一份全职工作。这一次，她将荣升成为贝斯特韦斯特格利伯酒店（Best Western Haven Glebe）的酒店经理。这家酒店坐落于悉尼一处内城郊区，是一家拥有56间客房的精品酒店。
酒店管理专业的学生都有一个梦想，那就是管理自己的酒店，然而在刚毕业的时候就想实现这个梦想往往是不切实际的。但是Winnie的经历独一无二，她真的实现了这个看似不可能的梦。
“精品酒店不会有太多员工，所以多技能培训才是关键，” Everjuve酒店管理公司（Everjuve Hospitality Management）的首席执行官Shabir Satya说道。
作为最初将Winnie招聘进来的人，Shabir解释说，“员工们可以借此良机做得更多。那时候，Winnie希望可以学习酒店运营，而我们也提升了她的技能，让她得以快速成长。我们坚信，在离职时，员工们的技能应该比入职的时候有所提高。“
成为临时前台接待员伊始，Winnie的日常工作包括办理入住、退房手续，处理电话预订、客人问询以及进行现金管理。六个月之内，Winnie已经开始管理市场营销策略，分享自己对客房内饰样例的看法，以及为即将到来的酒店翻新工作进行品牌重塑。作为3人小团队中的一员，她促成了酒店新目标和方向的确立。
升任为前厅部经理后，Winnie已经可以自主招聘，负责将人员登记在册，洽谈新合同和管理供应商。蓝山国际酒店管理学院的学习经历让她产生了一个想法：为所有客房的卫生间持续配给卫生用品。
Winnie目前正在招聘前台接待员，她力图在贝斯特韦斯特格利伯酒店举行盛大开业典礼之前的数月内实现竣工。Winnie表示，自己的想法和建议在这里都得到了尊重，她很高兴找到这么棒的工作。现在，她正致力于推动酒店业务的成功，并展望自己在酒店行业中获得非常满意的职业发展。
2016年4月毕业后，Winnie Ho将担任贝斯特韦斯特格利伯酒店的酒店经理一职。对于Winnie所取得的这一非凡成绩，托伦斯大学蓝山国际酒店管理学院谨在此送上最美好的祝福。
澳大利亚蓝山国际酒店管理学院 - Blue Mountains International Hotel Management School中文介绍页面：http://bluemountains.gheac.com/
咨询联络电话：010-8447 6928
189 0119 3685
在线咨询ＱＱ：800093391
电子邮件：info@gheac.com
办公地址：北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码：100027
A boutique workplace . . . with a big vision
For Winnie Ho, a postgraduate student enrolled in the Master of International Hotel Management at BMIHMS at Torrens University, a career change has really taken off.
Winnie started her career in media and marketing. With years of experience behind her including marketing for five star hotels in Macau, she realised it was time for a career change. In particular, Winnie understood that where she had strengths in running frontline parts of a business, she did not really understand how the operations were run. She hoped that a return to study would enable her to find flexibility and a workplace where her ideas would be heard and implemented.
Giving herself just one term at the BMIHMS Sydney Campus to acquaint herself with Australia, Sydney and life as a student once again, Winnie began her search for a casual position.
What began as a casual guest services agent (GSA) position saw Winnie stay on and progress to a full-time, six-month industry placement position as Front Office Manager as part of her degree. When Winnie graduates in 2 short weeks, she will find herself full-time once more; this time, being promoted to Hotel Manager of Best Western Haven Glebe, a 56 room, boutique hotel located in an inner city suburb of Sydney.
A common dream for hotel management students is to manage their own hotel; often unrealistically immediately following graduation. However, Winnie’s story so far is unique and she really has achieved this seemingly impossible dream.
“Boutique hotels have less staff to rely on, so cross-skilling is key.” explains Shabir Satya, CEO, Everjuve Hospitality Management.
As the person who initially employed Winnie, Shabir explains “There is a greater opportunity for staff to do more. Winnie wanted to learn hotel operations and we were able to upskill her and fast-track her development. We strongly believe that staff should leave us with better skills than when they arrive.” he said.
In the beginning as a casual GSA, Winnie’s day included check-ins and check outs, phone reservations, guest queries and cash handing. Within six months she was managing marketing strategies, sharing her opinions on interior samples for rooms and rebranding for the property’s upcoming refurbishment. As part of a small team of three, she contributed to defining new targets and the direction of the business.
Promoted to Front Office Manager, Winnie now hires staff herself. She is in charge of rostering, negotiating new contracts and organising suppliers. Part of her learning at BMIHMS sparked an idea, which saw all the guest bathrooms using toiletries with sustainable dispensing methods.
Winnie is currently hiring new GSA staff and striving to reach final completion before the grand opening of the Best Western Haven Glebe in the coming months. She says she is happy, having found such a great place to work where her opinions are heard and suggestions implemented. Her passion now is to drive the success of this business and she envisions a satisfying hospitality career ahead of her.
When Winnie Ho graduates in April 2106 she will take on the position of Hotel Manager at Best Western Haven Glebe. The team at BMIHMS at Torrens University wishes her all the best on such a fantastic achievement.
【原文引自】：http://www.gheac.com/thread-9417-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
职场聚焦日——亲密接触蓝山国际酒店管理学院生活Career Focus Days – Experience life at BMIHMS firsthand
在成长过程中，Chris Dennis经常会帮家住维多利亚偏远地区的祖母准备周日午餐，他喜欢提前数个星期就坐下来跟祖母一起计划活动。“确保每一个到访的人都感到宾至如归，”这是他们家族的传统。不过，Chris却从未产生过任何从事酒店行业的想法，直到他所就读的吉普斯兰文法学校的校长维多利亚提出建议，让他关注多伦斯大学蓝山国际酒店管理学院，展望一下项目管理领域的未来趋势。
“我向来擅长交际，喜欢招待他人，因为看到他人的快乐而感到满足。经过广泛调查后，我确信自己能够选择一份正规的职业，做自己真正爱做的事情。会展管理的职业可不仅仅是为家人和朋友准备午餐，“Chris说道。
尚未在蓝山国际酒店管理学院注册入学之前，Chris参加了一项“职场聚焦日”（CFD）活动。该活动为参与者们提供了为期三天的住宿方案——开始于鲁拉校区，结束于悉尼校区。这对于有兴趣来蓝山国际酒店管理学院读书的学生来说是绝佳的机会，他们能够借此直观地看到这里的学生生活。在这里，他们耳闻了专业的商业学位课程，走进了课堂，听闻了全球范围内的行业实习机会，还见到了在校生和教学人员。
“参加CFD活动是一个很棒的体验，它让我知道了自己在鲁拉校区和悉尼校区将要面对怎样的生活。我能够跟在校生们交谈，也能全身心地学习实用教程和理论课程。此外，能够预见自己在毕业时可以选择什么样的工作，这感觉也棒极了，“Chris表示。
除了体验校园生活，CFD活动的参与者们还有机会去参观市内的一处个性化酒店地产，其中还暗藏了对大型酒店日常运维的观察以及向专家们讨教的机会。
“参观位于悉尼市中心的一家大型酒店是很奇妙的体验，这是‘先试后买’的完美机遇，让我确认了蓝山国际酒店管理学院就是一个正确的选择，“Chris说道。
Chris住在偏远地区，因而每一次求学都意味着他将离开家人。所幸蓝山国际酒店管理学院为Chiris提供了一份奖学金，旨在帮助他降低离家在外所承担的生活和跨州安置的成本。蓝山国际酒店管理学院拥有种类繁多的奖学金，每学期的申请者都可以提出奖学金申请。
目前，Chris正在攻读国际酒店与度假村管理和国际会展管理商务本科双学位。
澳大利亚蓝山国际酒店管理学院 - Blue Mountains International Hotel Management School
中文介绍页面：http://bluemountains.gheac.com/
咨询联络电话：010-8447 6928
189 0119 3685
在线咨询ＱＱ：800093391
电子邮件：info@gheac.com
办公地址：北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码：100027
Career Focus Days – Experience life at BMIHMS firsthand
Growing up Chris Dennis regularly helped his grandmother host Sunday luncheons at her home in regional Victoria. He enjoyed sitting down weeks in advance and planning every occasion with her. It was a family tradition to ensure that each guest was made to feel welcome upon his or her arrival. However, he had never thought of a career in hospitality. That was until his head of school at Gippsland Grammar School, Victoria, suggested he check out Blue Mountains International Hotel Management School (BMIHMS) at Torrens University, and look into a future in event management.
“I have always been a people person, and enjoy entertaining others; getting satisfaction from seeing other people happy. After some extensive research, it was clear to me that I could make a serious career for myself, doing something that I really enjoy. A career in event management can be much more than organising a luncheon for friends and family,” Chris says.
Prior to enrolling with BMIHMS, Chris participated in one of the Career Focus Days (CFD) programs. CFD is a 3-day residential program – beginning at the Leura Campus, and concluding in Sydney. They are a great opportunity for students interested in studying at BMIHMS to see firsthand what life is like as a student. Students get to hear about specialist business degrees, participate in classes, hear about industry placements all over the world, and meet current students and academic staff.
“Attending the CFD was a great way to experience what life would be like for me at the Leura and Sydney campuses. I was able to speak with current students and immerse myself in both practical tutorials and theoretical lectures. Being able to see what types of jobs will be available to me upon graduation was great also,” he says.
In addition to experiencing student life on campus, attendees of the CFD also get to visit a signature hotel property in the city. Visits include behind the scenes insights into the daily operation of a large-scale hotel, as well as the opportunity to network with industry professionals.
“Getting to see a big hotel in the centre of Sydney was fantastic. This experience was the perfect ‘try before you buy’ opportunity. It really did confirm for me that BMIHMS was the right choice,” Chris says.
Living in a regional area meant that Chris would need to move away from his family to pursue any further study. Chris was fortunate enough to receive a scholarship from BMIHMS, assisting him with the costs of living away from home and relocating interstate. BMIHMS has numerous scholarships available for students to apply for each intake.
Chis is currently completing a dual business degree, majoring in International Hotel and Resort Management and International Event Management.
【原文引自】：http://www.gheac.com/thread-9409-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
鲁拉校区在第一学期成功迎新Term one a success for commencing students at Leura Campus 就在10个星期以前，学生还在忙于解封包裹、适应多伦斯大学蓝山国际酒店管理学院（BMIHMS）的生活。眼下，他们正忙着准备初尝考试的压力。首批新生录取开始于1月份，继而发展到鲁拉校区。在这儿，许多学生都来自于其他州或海外。即便对于那些信心满满的学生来说，迎新周以及新入学的几个星期都很艰难。我们想着要接近某些新生，看看他们在蓝山国际酒店管理学院的第一学期感觉怎样。对于学生们来说，迎新周（O’Week）是在开课前认识同学、熟悉老师和支持人员的最佳时机。在简单了解开始几周内应该学习什么、如何充分利用每一个机会之后，学生们被配备好了制服，领取了课本和iBook。他们已经准备好，要战胜一切。
来自印度的学生Sanila Khosla很快便适应了鲁拉校区的生活。“迎新周是认识每个人、熟悉校园和周边环境的好机会，我很快就交到了一群贴心的朋友，我们做所有事情都在一起，”她说道。在迎新周结束、与回归校园的二年级生见过面后，新生们很快适应了校园住宿生活，开始专注于学业。学生们见到了讲师和实训教官，探索起了近在咫尺的知识财富。蓝山国际酒店管理学院的学习方法深受欢迎。来自墨尔本的Felicity Jensen同学说：“讲师们都是具有相关经验的业内专家，他们的所授内容总能引发思考并得到正视。”许多学生都亲身体验到，在学术学习和每学期举办的诸多社交活动之间实现平衡是非常重要的。在学生中，一个恒温的主题是谈论学院热情而又温暖的氛围。来自新南威尔士（NSW）的学生Lauren Pietsch说：“这里的校园文化注重友好和睦、团结协作，大家都齐心协力，互帮互助。”
在蓝山国际酒店管理学院学习的一大诱人之处在于其学生群体的文化多元性，学生在这里可以了解彼此的文化、建立持久的联系。对Felicity Jenson来说，如果没有来到蓝山国际酒店管理学院，她绝对不可能拥有一个来自老挝的室友。
许多学生已经在开始考虑开设于本学年第二学期的行业实习机会。Sanila Khosla一直想来澳大利亚，即将到来的实习让她感到很兴奋，她希望在凯恩斯或布里斯班获得一个岗位。
来自新南威尔士的Blake Graham已安排好去国外进行自己的首次行业实习，并且将在第二学期之后前往迪拜。
“一直以来，我都在与职业培训团队进行沟通，规划我的行业实习。眼下我正在四家酒店里做选择，能在迪拜的餐饮行业实习会很酷，”他说。
澳大利亚蓝山国际酒店管理学院 - Blue Mountains International Hotel Management School
中文介绍页面：http://bluemountains.gheac.com/
咨询联络电话：010-8447 6928
189 0119 3685
在线咨询ＱＱ：800093391
电子邮件：info@gheac.com
办公地址：北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码：100027
Term one a success for commencing students at Leura Campus
Students who were busy unpacking their bags 10 weeks ago and adjusting to life at Blue Mountains International Hotel Management School (BMIHMS) at Torrens University are now busy preparing for their first taste of exam pressure. The first intake of students for the year arrived in January, and moved to our Leura Campus – many students relocating from interstate and overseas. Orientation Week and the first few weeks can be tough even for the most confident students. We thought we’d catch up with some of our newest students, and see how they have found their first term with BMIHMS.
O’Week is the best opportunity for students to get to know their classmates and become familiar with their teachers and support staff before classes commence. New students were briefed on what to expect during their first few weeks and how to make the most of every opportunity. Students were fitted with their uniforms and received textbooks and iBooks; ready to conquer whatever was given to them.
“Orientation week was a great opportunity to meet everyone, become familiar with the campus and the local surrounds. I quickly made a really close group of friends – we do everything together now,” she said.
After completing their orientation and meeting returning second year students, new students quickly settled into residential campus life, and began to focus on their studies. Students met their lecturers and practical learning instructors, discovering the wealth of knowledge available at their fingertips. The approach to learning at BMIHMS has been well received.
Felicity Jensen from Melbourne said:
“Because the lecturers are industry professionals, with relevant experience, you really do take on board what they are telling you.”
Many students have learnt firsthand the importance of finding the balance between academic study and the many social activities that are held throughout each term. One theme that is consistent with students is how warm and welcoming BMIHMS is.
Lauren Pietsch from NSW said:
“The school culture is very friendly and collaborative. Everyone works together and helps each other.”
One of the biggest appeals of studying at BMIHMS is the culturally diverse student body. Students learn about the cultures of their classmates and make lasting connections. For Felicity Jenson, having a roommate from Laos is something she would have never had the opportunity to experience if she hadn’t come to BMIHMS.
Many students are already thinking about their Industry Placement scheduled for the second half of the year. Sanila Khosla has always wanted to come to Australia, and is excited about her upcoming industry placement. She is hoping to secure a position in either Cairns or Brisbane.
Blake Graham from NSW has already arranged to travel abroad for his first Industry Placement, and is due to head to Dubai after term two.
“I have been working with the Career Development Team for my first Industry Placement. I am now choosing between four hotels. A Food and Beverage placement in Dubai will be really cool,” he said.
【原文引自】：http://www.gheac.com/thread-9458-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
