2014年4月30日
作为一名硕士生，在澳洲学习酒店专业，在酒店兼职是我的职业生涯的完美开端。
如今，我正在环形码头（Circular Quay）悉尼港万豪酒店（Sydney Harbour Marriott Hotel）前厅工作。
我是一名“随时为您服务”专员，起着交流沟通的作用，在酒店幕后工作以支持顾客服务。
我的职责涉及内外部的电话、邮件和传真管理。我经常监管便利设施的使用情况、客房服务订单和顾客投诉。
自6个月前开始这份工作到现在我已经学到了很多。作为一名“随时为您服务”专员，你必须能够回答内部顾客或外部访客可能提出的任何问题。因此我必须对酒店的方方面面都了如指掌。这是一个极具挑战性和让人收获良多的职位。除了我在酒店所学到的所有知识和技能，我还通过在万豪酒店工作交到了很多很棒的朋友。
我根据自己的签证规定做兼职，当然我也省出了很多时间来学习。国际学生签证允许我每两周工作40小时。很幸运万豪为我提供了很多轮班的机会，让我能够有机会兼职。每次的轮班都是8小时，有30分钟进餐时间。更长时间的轮班使我能够在一次轮班当中积累更多的小时，同时还能让我更好地安排好自己的学生时间表。万豪也是我将要进行行业实习的酒店，到那时我就能够在这里全职工作了。
我在万豪酒店的许多同事都是我们蓝山国际酒店管理学院（Blue Mountains International Hotel Management School, BMIHMS）的校友或在校生。蓝山与这家酒店拥有良好的合作关系，这也是为什么大量的学生都选择在这里工作的原因。其实我在蓝山悉尼校区举办的毕业生特权伙伴展览会（GPP Expo）上见到万豪酒店的人力资源经理之后，我就去了悉尼港万豪酒店面试。到目前为止我所经历的每一件事情都是一次非常棒的经历！
Sarah
国际酒店管理专业硕士生
蓝山国际酒店管理学院
澳大利亚蓝山国际酒店管理学院 - Blue Mountains International Hotel Management School
中文介绍页面：http://www.gheac.com/edu/bmihms/
咨询联络电话：010-8447 6928
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Working in Sydney
April 30th, 2014
As a postgraduate student, studying hospitality in Australia, working in a hotel part-time is a perfect start to my career.
I am currently working in the front office at the Sydney Harbour Marriott Hotel in Circular Quay.
I am an ‘At Your Service’ agent which is essentially a communications role working back of house to support guest services.
This role involves the management of phone calls, emails, and faxes both internally and externally. I am often overseeing amenity requests, room service orders, and guest complaints.
I’ve learned a lot since I started this position 6 months ago. As an ‘At Your Service’ agent you need to be able to answer any questions that in-house guests or external callers could ask. Thus I have to be well informed on all aspects of the hotel. It is a challenging and rewarding position. Besides all that I have learned, I have made some great friends through working at Marriott.
I work part-time in accordance with my visa regulations and to enable plenty of time to study. International student visas allow me to work 40 hours over two weeks. Luckily the Marriott gives me plenty of shifts to fulfil my hours. Each shift is 8 hours long with a 30 minute meal break. Working longer shifts allows me to accumulate the most hours in one shift and works great with my student timetable. The Marriott is also were I will undertake my Industry Placement, at which time I will be able to work full-time hours.
Many of my colleagues at the Marriott are alumni or current students of theBlue Mountains International Hotel Management School (BMIHMS). BMIHMS has a great relationship with this hotel which is why plenty of students choose to work there. I actually got my interview at the Sydney Harbour Marriott after meeting one of their HR managers at a GPP expo held at the BMIHMS Sydney campus. So far everything has been a great experience!
Sarah
Master Student
International Hotel Management
Blue Mountains International Hotel Management School
【原文引自】：http://www.gheac.com/thread-5162-1-1.html
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