曼谷香格里拉酒店
在实习开始之前6个月,我就开始认真考虑我的第二次实习了。我总是对营销热情不减,所以我知道这可能是我在营销领域获得一些经验的机会。我相信获得酒店管理学位能够让我在许多领域开创一条职业道路。
这次利用酒店学校的资源/课程将我的这种热情转化为现实。
我和曼谷香格里拉酒店(Shangri-La Hotel)的区域培训总监进行了一场面试,立刻得到了一个职位。
因此我成为曼谷香格里拉酒店人力资源部的培训生,我学到了很多的知识,更加了解人力资源部,甚至有能力解决工作场所不同情况下发生的不同问题。
我在人力资源部工作期间,Suradej Soonsomboon先生(人力资源经理)担任我的指导顾问、老师,也是我现在的朋友。Soonsomboon先生花了很多精力向我传授酒店行业,尤其是人力资源方面的经验和知识。
在曼谷香格里拉酒店将近5个月的培训期间,我学到了很多,从更新员工数据库和员工记录,到招聘、面试、参加定期人力资源会议、信件写作、酒店人才管理系统、制定酒店政策、帮助管理世界经济论坛会议(World Economic Forum Meeting)数据库、员工流失分析、公开招聘、每月庆祝、进行各种调查(营业额、薪水)、综合关键业绩指标(Key Performance Indicators)、参加培训、整理总经理文件(GM Bible)、签证申请信、定期更新职位空缺名单、帮助组织员工活动(运动日和团队建设)、参加和促进企业社会责任(CSR,Corporate Social Responsibility)员工关系促进会、完成员工总数分析、完成2012年人员配备数据和分析、检查员工考勤、预算和每月员工分析、组织酒店庆祝会、长期服务奖管理、学院酒店管理项目(Academy Hospitality Management Project)(SLBK-培训)、编制各种政策和程序。
当我离开蓝山国际酒店管理学院,开始在行业内工作后,我的目标是使自己在学校学到的所有知识都充分应用到现实世界中。同时,我的目标还有学习酒店教授给我的所有东西、获得更多的经验、变得更加成熟。我的主要目标是努力学习,使自己符合这种知名酒店的标准。成为曼谷香格里拉酒店的一员感觉非常棒,我非常荣幸有机会在这个组织内同这么棒的团队一起工作。
with lots of love,
永远爱你,蓝山!
Joytika
咨询电话:010-8447 6928
189 0119 3685
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电子邮件:info@gheac.com
办公地址:北京市 东城区 东直门外大街48号 东方银座A座19F Shangri-La Hotel, Bangkok
I had given some serious thought to my second placement, perhaps 6 months prior to starting. I have always had the passion for marketing, so I knew this could be the opportunity to gain some experience in the marketing field. Studying a degree in Hotel Management I believe I can create a career path for myself in many areas.
Using the Hotel School’s resources/curriculum at this time in my studies have put my passions into a reality.
I underwent an interview with the Area Director of Training of the Shangri-La Hotel, Bangkok, and accepted a position shortly afterwards.
Hence I became a trainee in the Human Resources Department at the Shangri-La Hotel, Bangkok, I have learnt numerous things, may it be the content of the Human Resources Department itself or even dealing with different perspective of the many situations that arise at a workplace.
Throughout my time in the Human Resources Department, my guidance adviser, teacher and now friend was Mr Suradej Soonsomboon (Human Resources Manager). Mr Soonsomboon shared his energy towards teaching me from his experiences and knowledge in the hospitality industry and specifically in Human Resources.
Throughout nearly 5 months of training at the Shangri-La Hotel, Bangkok, I have learnt numerous things, all the way from updating employee’s database and employee’s record to sourcing candidates, conducting interviews, attending regular Human Resources meetings, letter writing, Talent Management System of the hotel, drafting hotel policies, helping with the World Economic Forum Meeting database, staff turnover analysis, job posting, regular monthly celebrations, conducting various survey (turnover, salary), compile together Key Performance Indicators, attending recruitment training, filing GM Bible, visa application letters, regularly updating vacancy list, help organize staff activities (sports day and team building), participate and help in CSR Embrace workshops, completing headcount analysis, completing manning 2012 data and analysis, checking staff attendance, budgeting and monthly staff analysis, organising hotel celebrations, long service awards administration, an Academy Hospitality Management Project (SLBK-Training)and compiling various policies and procedures.
As I left the Blue Mountains Hotel Management School and started working in the industry, my goal was to bring out everything I have learned from the School to the real world. Along with this, my objective is to learn everything the hotel has to teach me, gain more experiences and grow into an adult. My main objective was to meet the standards of a hotel of such standing. Being part of the Shangri-La Hotel, Bangkok was great and I am honored to have had the opportunity to work within this organisation and its great team of people.
with lots of love,
Joytika
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